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Verified Reviewer
New Reviewer

No help from customer service

Called because my order was in process for 5 days, and I was out of fuelings. Called said she would open and case and didn't know why my order was in process. Never got any email about the case. Customer service couldn't wait to get me off the phone, didn't even let me talk. A week later, I finally got a shipment confirmation. Won't be continuing for the price, they need to step up their game.

User's recommendation: other diets cheaper.

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ID
#3907922 Review #3907922 is a subjective opinion of poster.
Cons
  • Price and poor customer service
Preferred solution
Price reduction

I was shorted some fuelings

2 boxes of my fuelings were shorted but has been taken care of by customer service. My chocolate chip pancakes and cinnamon crisp bar only had 6 fuelings instead of 7 per box customer service is replacing both boxes for me. /-///!!!Happy HappyHappy)))&&&&&:::Thank you. Thank you. Thank you

User's recommendation: Optavia has great products.

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ID
#4108649 Review #4108649 is a subjective opinion of poster.
Location
Western Springs, Illinois
New Reviewer

They Need to Change Business Model