Optavia Phone Numbers and Emails

Toll-Free Number:

  • (888) 678-2842
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Contact Information

Optavia Website:

Optavia Help Center:

Corporate Office Address:

OPTAVIA LLC
100 International Drive, 18th Floor
Baltimore, Maryland 21202
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00 AM – 5:00 PM ET

Optavia Customer Service Reviews

2.9 / 5
Average
Pissedconsumer4236623
Cancel auto shipments
1.3

I canceled the order with my coach same day as c/s. Had to go through so many hoops to get everything in order. I still received the box. Now I don't know what...

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Pissedconsumer4192322
Questions regarding exchanging products
4.2

I just had some questions regarding a return, I was not upset and Customer Service was very helpful thank you

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Summary of Optavia Customer Service Calls

96 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Optavia?

Request for Information Question:

  • “Complain about a delivery”
  • “Questions regarding exchanging products”
  • “Your request”

Activation/ Cancellation Question:

  • “Cancel auto shipments”
  • “Cancel one order”

Shipping and Delivery Question:

  • “Merchandise delivered damaged”
  • “Wrong items in order”
  • “Missing item in shipment”

Product/ Service Question:

  • “Need to order food”
  • “Food order”
  • “Defective merchandise”

Payments and Charges Question:

  • “Trying to sign up a new customer and it is not giving me the 125 discount”
  • “Chang billing address”
  • “Charges”

Return/ Replace Question:

  • “Returns”
  • “Return”
  • “Get rma for return”

Refund Question:

  • “Refund due”
  • “Refund”

Account Question:

  • “Password”
  • “Can't log in”

Staff Question:

  • “Customer service”

Other Question:

  • “Order help”
  • “Process datev”
  • “Order fuel”

About

Optavia reviews and complaints

Optavia is ranked 33 out of 371 in Weight Loss, Diets and Training category

Area Served

USA

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